Shipping
We ship to all European Union countries. Estimated times and costs below.
Last updated: 2026-05-27
1. Countries served
We ship to all 27 European Union countries. At the moment we do not handle shipments to the United States, United Kingdom, Switzerland, Norway or other non-EU countries.
2. Times and costs
Estimated delivery times and costs (for standard orders, ordinary business days). Times exclude any courier delays.
| Destination | Time | Standard cost | Free shipping |
|---|---|---|---|
| Italy | 2-4 business days | €6.90 | Above €100 |
| Germany, France, Spain, Austria | 3-5 business days | €6.90 | Above €100 |
| Other EU countries | 5-7 business days | €6.90 | Above €100 |
3. Order processing
Orders received by 2pm CET on a business day are processed the same day and handed to the courier the following day. Orders received after 2pm or on weekends ship on the next business day.
4. Tracking and delivery
When your order ships you receive the courier tracking number by email. If you're not present at delivery, the courier leaves a notice and attempts a second delivery; after the planned attempts, the parcel is held at the local collection point for 5-10 days.
If the parcel returns due to non-collection, we may charge you re-shipping fees or, upon your request, refund the product while retaining the outbound shipping cost.